# Help

How to run a coordinated launch, how to take part in someone else's, what the product refuses to do, and why.

Source: https://launchgenius.app/help
Last updated: 2026-08-18

Two people use this product: the **organizer** who runs a launch, and the
**participant** who was invited to help with one. The guides below are split
that way.

Everything here describes what the product actually does today. Where it
refuses to do something, the reason is given, because "why won't it let me" is
the most common question support gets.

If a word is unfamiliar, start with [concepts](/concepts).